Tips for Tracking and Measuring your Inventory

In order to be successful in a retail business, you need to manage your inventory.  Inventory is a collection of unsold products that are waiting to be sold.  You buy and sell products in a retail business, but what do you do with them between buying them and selling them?  Tracking them and measuring them will help you …

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What Should Your Return Policy Be and Why Does It Matter?

With the holidays coming up, it’s easy to focus on upcoming sales, but don’t forget that not all of the merchandise that leaves your store or your ecommerce site will stay away permanently.  It’s likely some of them will arrive back at your store or site in the form of a merchandise return!  So what …

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BOPIS and BORIS (and no, it’s not Boris and Natasha)

I’m sure everyone has seen the changes in parking lots and customer service counters at retailers lately. Special parking and special places reserved for people who are picking up items that they’ve ordered online. BOPIS is Buy Online and Pickup In-Store. BORIS is Buy Online and Return In-Store. I recently used both of these options when shopping for a …

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What the heck is PCI Compliance and do I have to be concerned?

PCI Compliance is often ignored by small businesses, mainly because it’s a pretty technical concept with a lot of moving pieces and parts.  Much of the information that was available was written in a manner that was aimed at people with a technical background in networking.  Recently, the PCI Security Standards came out with information that is …

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