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SKU Numbers

What are SKU numbers and why are they important? A SKU (stock keeping unit) is a unique number that identifies a product. Stock keeping unit – Wikipedia. SKU numbers are usually between 4 and 15 digits consisting of letters and numbers. They are important, because they allow your point of sale system to accurately track …

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Shipping

BOPIS and BORIS (and no, it’s not Boris and Natasha)

I’m sure everyone has seen the changes in parking lots and customer service counters at retailers lately. Special parking and special places reserved for people who are picking up items that they’ve ordered online. BOPIS is Buy Online and Pickup In-Store. BORIS is Buy Online and Return In-Store. I recently used both of these options when shopping for a …

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What Should Your Return Policy Be and Why Does It Matter?

With the holidays coming up, it’s easy to focus on upcoming sales, but don’t forget that not all of the merchandise that leaves your store or your ecommerce site will stay away permanently.  It’s likely some of them will arrive back at your store or site in the form of a merchandise return!  So what …

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