BOPIS and BORIS (and no, it’s not Boris and Natasha)

I’m sure everyone has seen the changes in parking lots and customer service counters at retailers lately. Special parking and special places reserved for people who are picking up items that they’ve ordered online. BOPIS is Buy Online and Pickup In-Store. BORIS is Buy Online and Return In-Store. I recently used both of these options when shopping for a …

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What the heck is PCI Compliance and do I have to be concerned?

PCI Compliance is often ignored by small businesses, mainly because it’s a pretty technical concept with a lot of moving pieces and parts.  Much of the information that was available was written in a manner that was aimed at people with a technical background in networking.  Recently, the PCI Security Standards came out with information that is …

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