The risk of fraud has never been greater, according to a new report from Kroll, and survey respondents feel more vulnerable than ever.
Following the three best practices below, you’ll not only be able to improve your customers’ shopping experiences but will also help to whittle away shipping expenses and improve your company’s profitability. Regardless of the size of your business, there is an automation strategy to help shorten the time it takes to complete the steps between the submission of an order and the product arriving at the customer’s door.
No matter what kind of business you’re building, properly managing the finances are vital to your company’s success. Since keeping up with the day-to-day financial activity can be a huge undertaking for one individual, it is imperative to tap into tools and resources that can make things easier. The right tools can help to define company processes, improve productivity, reduce costs, and bump up profit margins. Here are some that your small business needs to invest in.
As 2018 is well underway, new trends are beginning to emerge within the world of e-commerce. E-commerce continues to grow 23% year-over-year. But that’s not all. According to BigCommerce, in 2018 51% of Americans said that they prefer to shop online and 96% of them with internet access have made an online purchase in their life. So what does 2018 have in store for this ever-expanding industry?
While flying cars and robot housekeepers remain a dream, consumers do have one up on George Jetson when it comes to paying for goods and services — the mobile wallet. But what is it, and why does it matter to small business owners? “Simply speaking, a mobile wallet is a way to carry your credit card or other payment options via your mobile device,” explained Nicole Leinbach Reyhle, founder of Retail Minded and author of “Retail 101: The Guide to Managing and Marketing Your Retail Business.” Merchants understand the importance of making transactions as easy and painless for customers as possible …
In the past year experiential marketing has become less of a buzzword and more of a necessity. Retail experiences make the brand nowadays, so retailers have to find new ways to create “retailtainment” – aka retail entertainment – in order to create customers’ interest in their brands.
Nearly 45% of millennials are willing to spend big if they had a superior mobile shopping experience, according to new research from Worldpay.
If we want to enjoy the full benefits of connected systems, it’s up to everyone to know and own their part. It’s been nearly two decades since the coining of the term “Internet of Things,” yet we are still asking the same question: “Whose responsibility is it to secure the billions of IoT devices?” Given the market’s progress of late, you would think we’d have it figured out by now; but, it’s not that simple.
While many retailers are heads down in delivering superior customer experience to improve the overall shopping journey, they have been missing the mark on a key part of this journey: how consumer’s pay.
“You need to really understand your customer,” said Helena Foulkes, the President of CVS Pharmacy and Executive Vice President of CVS Health, at NRF Retail’s Big Show. Retailers are fighting against online-only stores by focusing on the consumer. Connecting with consumers is easier for brick and mortars for multiple reasons.
When it comes to cloud services and software-as-a-service (SaaS), we’re all familiar with the usual cloud providers. But for small businesses and larger enterprises, there’s a huge world of opportunity and available resources beyond those best-known cloud storage services and cloud computing services: Google, Dropbox, Salesforce, Amazon, and Microsoft. In this guide to services for business, we’re looking at 22 incredibly valuable services that solve real-world business problems.
News broke yesterday that US restaurant giant Applebees had been infected with POS malware at up to160 locations, leading to the credit card data of customers to be breached. Giovanni Vigna, CTO and Co-Founder at Lastline commented below. Lisa Baergen, Director at “Cybercriminals are being increasingly successful at finding weaknesses in Point-of-Sale (PoS) systems. In this case, 160 restaurants were hit by bad actors trying to steal credit card information.
More than 70% of shoppers have shopped on their phones, and a clear majority also have used them in-store, according to a new report.