The big shopping day was darkened for some retailers by website crashes and payment processing failures, which caused delays for both online and in-store shoppers.
Navigating online and offline retail has never been black and white for merchants. After all, the reality is that no two customers are the same… or are no two merchants – even if they’re a multi-chain store – simply because their immediate community, weather and customers will undoubtedly vary.
As retailers drop like flies, shuttering stores and filing for bankruptcy, Lee Peterson of WD Partners outlines three key survival strategies.
Retailers make a particularly tempting target for cyber criminals, owing to all the customer data and credit card information they retain. In the midst of the retail industry’s most lucrative time of the year, a new report finds the industry ranks fifth in overall cybersecurity health out of 18 major industries. “As a trust-based industry the retail industry has a compelling reason to move up within the ranks,” says the report by cybersecurity firm SecurityScorecard.
With 2018 right around the corner, it’s time to think about your future and the future of your business. What does the next year have in store, and what can you do about it in-store? The retail world is shifting, and it’s important for you and your small business to stay ahead of the curve. Below, we pair five of the biggest trends small retailers should keep an eye on in 2018 with suggestions on how to prepare for them.